idJack Location Kottulinsky
Registrations

The key to
Your location.

Your QR code is everything you need.
Always ready - always safe.

Stay informed

Receive exclusive infos on your idJack locations´ events and special offers .
You´re always part of the action!

More security

Youll feel safe at your idJack locations´ events. Every visitor is registered. Rioters stay outside!

Save time

Once registered, you get into the idJack location of your choice much more quickly. Simply scan your QR code at the entrance.

YOU WANT TO BECOME AN IDJACK MEMBER?

Get your personal QR code

Simply register through the free idJack app. If you don´t have a smartphone, you can register at your idJack location as well.

Don´t forget your ID!

Use the terminal at your idJack location to complete your registration. You need to bring your photo ID and your personal QR code!

Benefit from idJack

Your membership will be confirmed at the entrance. From that moment on, you get into all idJack locations quickly, with just one scan of your QR code - Welcome to idJack!

GET MORE INFO Here´s where you find answers.
Spontaneous visitors can also register directly at the idJack location. Bring your photo ID!

YOU WANT TO BE AN IDJACK LOCATION?

As idJack location, you keep the overview, offer more security and surprise your visitors with activities and individual offers.

BECOME AN IDJACK LOCATION

Infos for members (FAQ)

1. Who or what is idJack anyway?

idJack (Teilzwei Betriebs GmbH) is a software company registered with the Austrian data protection commission (DVR-Nr 4011633). idJack enables you to gain access to all idJack locations with your personal QR code. idJack locations under contract are shown on https://www.idjack.com. Negotiations with several major event organizers, festivals and clubs are being conducted at the moment. During our first year of existence, 70,000 members registered.

2. How does idJack work?

Get your personal QR code on your smartphone .
Take your QR code to the terminal at your idJack location and get your account activated.
Your idJack QR code is the key to your location! Only you can activate your account for additional idJack locations.

3. Is it necessary to register anew at each idJack location?

No. You can use your personal, encrypted QR code to get your account activated at a new idJack location.

4. How do I activate my account for other idJack locations?

Use your encrypted QR code at the entrance of your new idJack location.

5. Do I have to pay for a idJack membership?

You only need to spend two minutes of your precious time, to get your account activated - that´s it.

6. Can I pre-register to save time at the idJack location?

Yes, use the app for your smartphone .

7. How long is my pre-registration valid?

Three months. Please register at the terminal of your idJack location within that time span. You can always pre-register again.

8. How much information do I have to provide to get registered with idJack?

Gender, first name, last name, email address, phone number, date of birth, official valid photo identification, photo. idJack is subject to the strict rules of the Austrian data protection commission (DVR-Nr 4011633).

9. What about the protection of my personal data?

idJack uses a secure connection to transmit your data. idJack is subject to the strict rules of the Austrian data protection commission (DVR-Nr 4011633) – your data will be kept confidential and not disclosed to third parties.

10. Why does idJack need my photo ID?

We need your official valid photo identification to know who you are.

11. What counts as an official valid photo ID?

Drivers license, identity card, passport, student ID.

The ID has to include your photo, your date of birth and your name.

12. Why do I have to provide my correct email address and phone number?

You will recieve your personal QR code via email and your personal PIN via text message.

13. My personal data (e.g. phone number) have changed, how and where can I update them?

At the terminal at your idJack location.

14. What is the quickest way to register with idJack?

Pre-register online (use the idJack app).
Bring your photo ID.

15. Do I get into the idJack location immediately after registering?

Yes.

16. Can we get into a idJack location without being registered (we´re a group)?

Please contact your idJack location directly. However, registering only takes a few moments.

17. What´s a QR code? Why does idJack need it?

The idJack QR (Quick Response) code is an encrypted image in which your access data are stored. Each member has an own personalized code - the key to the location!

18. I lost my QR code, how do I get it back?

Just download the idJack app to your smartphone . Now, using the information you provided when you registered, you can access your QR code directly.

19. Why didn´t I receive a confirmation email?

Is it possible that you typed your email address wrong? If not, please check your spam. Every now and then, one of our emails ends up there.

20. I can´t register anew because my data already exist - what now?

You only need one idJack account.

21. I forgot my login details and can´t log into the app!

In that case, please contact the idJack team via email at m.support.

22. Can I revoke my registration?

Every participant may revoke an existing registration at any time, with immediate effect and without specifying reasons. You can revoke your registration completely, or merely in relation to specific idJack locations. Of course, idJack commits to deleting your data in their entirety (email m.support).

23. What does the idJack team need in order to revoke my registration?

The idJack team needs your email request concerning the revocation of your registration (m.support). The request must be sent from the email address you provided when you registered. If this email address no longer exists, you need to attach a copy of the photo ID you provided with your registration (scan/photo), for checking purposes. That's the only way we can be sure that the request for revocation of your registration is really coming from you.

24. I want to receive no more newsletters from a idJack location. What can I do?

At the bottom of each newsletter email, you can find a link to unsubscribe. You only get messages from locations for which you have activated your account.

25. What if I don´t have my smartphone with me or my battery is empty?

Your missing QR code will extend your waiting time at the entrance, please use the idJack app with your personal QR code as often as possible. In case of emergency, you can also provide your PIN code or your name at the location.

26. What if I don´t have a smartphone?

Please use the PIN code you received via SMS.

27. Why do I need my personal PIN code?

You receive your personal PIN code as soon as a staff member has successfully activated your account. You need that code to log into the idJack app, where you can access your QR code.

28. I have a question that hasn´t been answered, what do I do?

Just send an email to our idJack team. (m.support)

Send a request

Request sent!

You want to become a idJack location? You merely want to learn about the advantages idJack provides? Send us a non-committal inquiry and we will contact you.

Request form

Thank you for your inquiry.

Your request has been sent successfully. You will receive a confirmation email shortly. We will process your request and contact you as soon as possible.

Email address confirmed

Welcome to idJack!

Another email with additional information about your idJack membership and your personal QR code has been sent.

Thank you! Best regards,
your idJack-Team

Email address not confirmed

Unfortunately, your email address could not be confirmed. Please try it again with the correct verification link or contact the support.

Thank you! Best regards,
your idJack-Team

Notifications disabled

You have successfully disabled all idJack notifications. If you want to reactivate notification messages like newsletters or info-sms please send an email to the support team (m.support).

Thank you! Best regards,
your idJack-Team

Notifications not disabled

Unfortunately, the notifications for your account could not be disabled. Please contact the support team (m.support).

Thank you! Best regards,
your idJack-Team

Notifications disabled

You have successfully disabled all notifications of your idJack location. If you want to reactivate notification messages like newsletters or info-sms please send an email to the support team and announce the location(s) there (m.support).

Thank you! Best regards,
your idJack-Team

Notifications not disabled

Unfortunately, the notifications of your location for your account could not be disabled. Please contact the support team and announce your location there (m.support).

Thank you! Best regards,
your idJack-Team

Newsletter

Data protection/analytics

Hello,

the use of our website is generally possible without providing personal information. If personal information is collected by our website (e.g. name, address or email address), such information is, wherever possible, provided on a voluntary basis. This data will not be passed on to third parties without your express consent.
Please note that data transfer over the Internet (e.g. communication by email) may entail security flaws. It is not possible to fully protect data from being accessed by third parties.
We take the protection of your personal data very seriously. Therefore, we want to inform you about the use of cookies, server-log files and Piwik:

Cookies

idJack uses so-called "cookies". Cookies do not damage your computer and contain no viruses. They are used to make our service more user-friendly, effective and safe. Cookies are small text files that are placed on your computer and saved by your browser.

Most of the cookies used by us are so-called "session cookies". They will be deleted automatically after your visit. Other cookies remain saved on your end device until you delete them. These cookies enable us to recognise your browser upon your next visit.

You can set your browser to inform you when cookies are placed. You can allow cookies on a case-by-case basis, deny acceptance of cookies in special cases or in general, and activate the automatic deletion of cookies when closing the browser. After the deactivation of cookies, the functionality of the website may be limited.

Server-log files

The provider of this website automatically collects and saves information in so-called server-log files, which your browser transmits to us automatically. This includes the browser type/version, operating system, referrer-URL, host name of the accessing computer, and time of the server request. This data cannot be traced back to a specific person and it will not be merged with data from other sources. We reserve the right to examine this data retrospectively, if we notice concrete evidence of illegal use.

Contact form

If you use our contact form to make an inquiry, we store the data you have entered into the request form, including the contact information you have provided, for the purpose of processing your request and for follow-up-questions. We do not pass on this data to third parties without your consent.

Data privacy statement for the use of Piwik

This website uses Piwik, a web analytics open-source software. Piwik uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website is stored on our server. Your IP address is anonymized prior to its storage.

The information generated by these cookies about your use of the website will not be passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that, if you decide to do this, you may not be able to use the full functionality of this website.

If you do not agree with the storage and use of your data, you may deactivate the storage and use of your data here. In that case, an opt-out cookie will be set on your browser, which avoids Piwik´s storage of your data. If you delete your cookies, your Piwik opt-out cookie will be deleted as well. The opt-out cookie must be reactivated when you use our site again.

Disclosure, deletion, blocking

You have the right to receive information about your stored personal data, its origin and recipient as well as the purpose of its use, at all times and at no cost. You also have the right to correct, block or delete this data. To do this, you can contact us at any time at the following address: m.support.

Objection to advertising emails

The use of contact information provided on this website to send advertising and information materials that are not explicitly requested is hereby rejected. The operators of this website explicitly reserve the right to legal action in case of unsolicited advertising, such as spam emails.

Thank you,
Your idJack-Team